YOU MUST SUBMIT WHOLE-DESKTOP IMAGES TO GET FULL CREDIT. Press Ctrl+V to paste in the image of your On your keyboard, press the PrntScrn key. Here are some useful techniques, along withĭetails of performing them in Packet Tracer. Troubleshooting Techniques in Packet Tracer To see if they really have what they need now. Is very common for network technicians to regard a problemĪs fixed when the original complainant still cannot Contact the original complainant again-it.
Or just one computer? This affects both the Whole company, is it affecting one building or room, See if there is a huge company-wide problem, suchĪs the Web server being down, or total loss of Workstation if possible, or perhaps from the That their problem is being taken seriously. Often frustrated and angry, and need reassurance Listen to the complaint-some user is reporting a.
Here are general steps, in a common order.īut following a systematic series of steps The essence of troubleshooting is to divide the You won't actually fix any problems now-that Project 14: Network Troubleshooting in Packet Tracer-Part 1 (15 pts.) Project 14: Network Troubleshooting in Packet Tracer-Part 1 (15 pts.) What You Need